Terms and Conditions
Cancellation Policy
Tours cancelled more than 7 days before the scheduled departure date: No fee charged.
Tours cancelled within 7 days of the scheduled departure date: 25% of the total booking fee will be charged.
Tours cancelled within 48 hours of the scheduled departure date: 100% of the total booking fee will be charged.
Cancellations must be received and acknowledged in writing to be valid.
No refunds will be issued for unused portions of tours or services.
Weather Conditions
Weather is not considered a valid reason for cancellation except in extreme circumstances. Guests are advised to dress appropriately for a range of weather conditions.
Privacy Policy
Acacia Luxury Private Tours values your privacy and is committed to protecting your personal information.
Information Collection
We collect personal details you provide when booking or inquiring about our tours, including your name, contact details, and payment information.Use of Information
Your information is used solely for managing bookings, providing customer support, and ensuring a smooth tour experience. It will only be shared with our selected tour guides when necessary.Data Security
We take appropriate measures to protect your personal data from unauthorized access. However, internet transmissions are not entirely secure, and we cannot guarantee complete protection.Cookies
Our website may use cookies to improve your experience. You can disable them via browser settings, but this may affect site functionality.Your Rights
You have the right to access or request deletion of your personal information. To do so, please contact us.